Contact Us

Activepl support helps with product questions, order status, shipping updates, returns, refunds, payment questions, and reports of damaged or incorrect items.

Company Name: 1009 TERRACE, INC.

Store Name: Activepl

Business Address: 9321 SW 54TH St Miami, 33165 United States

Email: care@activepl.shop

Phone: +16697882213

Support Hours: Monday - Friday, 9:00 AM - 6:00 PM ET

Order Support

For the fastest help, include your order number, the email used at checkout, the item name, and a clear description of the question. For damaged, defective, or incorrect products, include photos of the glassware, packaging, and any chip, crack, or missing piece.

Product Questions

If you are comparing cup capacity, glass color, rim thickness, texture depth, base style, or set quantity, contact us before ordering and we will help clarify the information listed on the product page.