Activepl provides direct business and support details here so customers can identify the operator and choose the right information to include with a question.
OUR IDENTITY
1009 TERRACE, INC.Store: Activepl
9321 SW 54th St, Miami, FL 33165, United States
CUSTOMER SUPPORT HOURS
Monday-Friday: 9:00 AM - 5:00 PM (GMT-08:00) Pacific Standard Time (Los Angeles). Messages received outside these hours are queued for the next support period.
HOW TO REACH US
Email: care@activepl.shop
Telephone: +1 (669) 788-2213
For an order question, include the order number and checkout email. For a delivery or product-condition issue, add a concise description and relevant photos of the item, shipping carton, and label. Never email full payment-card details or security codes.
Pre-purchase questions can identify the glassware model and the capacity, dimensions, material, rim, wall texture, base, set quantity, or care specification needing clarification. Return requests must follow the Return & Refund Policy so the team can issue the correct instructions and associate the parcel with the order.